1. Acceptance of Terms
By using the Odyssey Behavioral Healthcare website or services, you agree to these Terms.
2. Use of Services
You agree to use services lawfully and in compliance with applicable healthcare and privacy regulations.
3. Communications + Messaging Terms
3.1 General Communications
By providing your contact information, you consent to receive communications via email, phone, and (if opted in) SMS/MMS.
3.2 SMS Messaging Terms (A2P + Healthcare Safe Harbor Language)
- SMS is used for non-sensitive operational communications only
- SMS is not used for transmitting protected health information (PHI)
- Message frequency varies
- Message and data rates may apply
- Reply STOP to opt out
- Consent is not required to receive services
3.3 Acknowledgment of Messaging Risk
By opting into SMS communications, you acknowledge:
- SMS is not a secure communication channel
- Others may access messages with access to your device
- You accept these risks for the convenience of communication
4. User Responsibilities
You agree to:
- Provide accurate contact information
- Notify us of changes to your contact preferences
- Use services appropriately
5. Intellectual Property
All content is owned by Odyssey Behavioral Healthcare and protected by applicable Law.
6. Limitation of Liability
Odyssey is not liable for:
- Transmission delays or failures
- Carrier-related delivery issues
- Unauthorized access resulting from user device compromise
7. Third-Party Services
We may use third-party vendors for messaging and operations. These vendors are contractually required to safeguard data.
8. Modifications
We reserve the right to update these Terms at any time.
9. Governing Law
These Terms are governed by applicable US and state Law.